Blown away by the quality of this setting and it looks amazing!
It has me sitting outside in the middle of winter!
$1500 down and base not really designed for outdoors. Rusted and collapsed.
I purchased two Tiana single seats from Osmen Auburn on 1 March 2025 for $2,372.50, and both arrived missing the bottom seat cushions, making them completely unusable.
Despite raising the issue immediately and following up for over ten weeks, I’ve had no resolution, no delivery, and no refund.
Extremely poor customer service and communication. Very disappointing experience with a company claiming to offer premium outdoor furniture. Not recommended.
I purchased two Tiana single seats from Osmen Auburn on 1 March 2025 for $2,372.50, and both arrived missing the bottom seat cushions, making them completely unusable.
Despite raising the issue immediately and following up for over ten weeks, I’ve had no resolution, no delivery, and no refund.
Extremely poor customer service and communication. Very disappointing experience with a company claiming to offer premium outdoor furniture. Not recommended.
I didn't want te leave any reviews. But you've asked for it. My overall experience with this product and the overall service rendered has been a nightmare.
