- All refunds are to be completed by the same credit card/eftpos card that was used at time of purchase.
- All refunds are only on items that have a manufacturing default only, we do not refund on change of mind or damages done product by the customer of a third party.
- All refunds will be provided less the cost of Freight, the Freight charge will be deducted from the overall refund amount.
- No refunds are permitted on floor stock and clearance.
- All refunds are governed under Fair Trading Laws which can be found under the Fair Trading Website.
- Refunds Repair Exchange of items under consumer Law will be under the discretion of the Company.
- Returns of products must have proof of purchase. All returns must have packaging intact where applicable, returns must be within 30 days.
- All returns must be at the store of purchase.
- Exchange of goods are under the companies discretion and condition of product with the proof of purchase. Exchanges are 30 days from time of purchase. All exchanges must be taken back to the original place of purchase.